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REACH Health Reports 113 Percent Growth in Monthly Consult Volumes

Tuesday, September 2, 2014   (0 Comments)
Posted by: Angela King
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Telemedicine Software Provider Attributes Accelerating Growth to New Customers, Expanding Networks and Introduction of New Service Lines


ATLANTA--(BUSINESS WIRE)--REACH Health, a leading supplier of enterprise telemedicine software solutions, today reported a growth rate of 113 percent in monthly remote consult volumes since the introduction of the REACH Access platform in mid-2012.

“We believe our solution is becoming the industry standard as healthcare providers transition from first-generation to next-generation telemedicine solutions.”

“We are very proud to have healthcare providers embrace the use of REACH Access at an accelerating rate,” said Steve McGraw, President and CEO of REACH Health. “We believe our solution is becoming the industry standard as healthcare providers transition from first-generation to next-generation telemedicine solutions.”

REACH Health’s software-centric approach enables the rapid addition of customer-driven features, much in the same way that a smartphone operating system can be updated to accommodate new applications. As the telemedicine industry matures, healthcare providers are becoming increasingly savvy and seek highly flexible and cost-effective telemedicine solutions that capitalize on economies of scale and mitigate the issues that arise from hardware obsolescence.

Providers that are leveraging the REACH Access platform to expand their telemedicine programs consistently cite key capabilities enabling their growth:

  • Support for multiple clinical specialties
    REACH Access provides built-in clinical templates and workflows for multiple service lines. These templates and workflows, shared between bedside clinicians and remote specialists, facilitate collaboration and ensure that all critical data is consistently captured.
  • Intuitive design for clinicians and physicians
    All the information required to effectively perform a consult, such as CT Scan images from surrounding systems, is accessed directly within the REACH Access solution. This streamlines the consult and enables bedside clinicians and remote specialists to stay focused on the patient while minimizing redundant tasks and the potential for errors.
  • Flexibility and extensibility
    Hospitals can choose from a variety of endpoint options, such as telemedicine carts, available from multiple vendors in a wide range of configurations and price points.
  • Analytical data for optimizing performance
    REACH Access captures critical data for monitoring performance and trends related to spoke hospitals, consult details and outcomes, service lines, physicians and devices. This data can be aggregated and analyzed to identify strengths and potential weaknesses throughout a telemedicine network and promote sharing of best practices among the participating hospitals.
  • Support for heterogeneous telemedicine networks
    Hospitals in a telemedicine network often have disparate environments consisting of various clinical systems and technologies. REACH Access helps to bridge the gaps between hub hospitals and their spokes by serving as a clinical documentation solution.

To explore the achievements of telemedicine programs powered by the REACH Access platform, visit

About REACH Health

REACH Health’s enterprise telemedicine software combines real-time audio and video with vital patient data, clinical workflow and documentation to recreate the bedside experience for both doctor and patient. By securely connecting physicians anytime, anywhere, REACH Health enables remote consultations, connects patients with specialists, and supports collaboration by clinical care teams. Many of the nation’s most powerful telemedicine networks run on the REACH Access platform. Physicians and clinicians embrace the ease of use of a single, intuitive platform tailored to multiple specialties including neurology, telestroke, cardiology, ICU, psychiatry, pulmonology and others. REACH Health pioneered one of the nation’s first telestroke programs and continues to be the innovation leader, providing the most advanced clinical solutions to improve patient access and drive measurable improvements in outcomes. For more information, visit


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